FAQ & Docs
FAQ & Docs
Get set up and get answers.
Everything you need to run your first scan, plus answers to the questions we hear most. Detailed, step-by-step setup lives inside your account once you sign in.
Quick start
From account to report in four steps.
The whole flow takes a few minutes. No console, no scripts, no production impact.
Create your account
Sign up in the Insight Recon portal. No credit card required for the free scan.
Install the scanner
Download the installer from your account and install it on a domain-joined Windows machine.
Run your scan
Point it at your domain with a read-only account. It reads Active Directory read-only in minutes.
Review your report
Findings, attacker insight, remediation, and your posture score appear in the portal.
Common questions
Answers to the things we hear most.
How do I run my first scan?
What do I need to run a scan?
How long does a scan take?
Where are the detailed setup instructions?
What permissions does the scan account need?
Will the scan change anything in my environment?
Where does the scanner run, and does it install anything?
Can I schedule recurring scans?
Will it trigger our security monitoring?
Does my data leave my environment?
What happens to my scan data?
What's included in the free scan?
Can I run it on a client or customer environment?
Do you offer help with remediation?
Do you offer monthly billing?
Still have a question?
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Can't find what you're looking for? Reach out and you'll hear back from a practitioner, not a support bot.